Book Online

Enter your Suburb/Town Name(Required)

We're are unable to book this service online, please give us a call on 08 8260 7660 to book your service.

Tell us about your septic tank!

We aim for a 7-day turnaround for a standard septic pump out, and usually we will be able to attend within a few days of booking however we can best service our customers if we understand their needs.

We understand that urgent situations can arise without warning and will always do our best to accommodate your requirement. If your drains are starting to gurgle, back up or overflow, let us know in the section below so we can prioritise your service accordingly.

Urgency:(Required)

Non-Urgent - Service Any Time

Semi-Urgent – Service within 7 days

Urgent – Service As Soon As Possible

Semi Urgent/Urgent Issue(Required)

Pump Failed

Overflowing

Drains Backing Up

Other

Please describe below(Required)

Describe, as best as you can, what is happening(Required)

We can have our dispatch team contact you the day prior to let you know we are coming. Do you require a phone call/SMS the day prior?(Required)

Yes

Tell us about your septic tank!

Septic Tank(Required)

Concrete Tank

Biocycle (Poly)

Aerobic System

Biocycle (Fibreglass)

Unknown

Do you know the size/capacity of your septic tank?(Required)

Yes

Volume(Required)

What age is the home where the septic is located?(Required)

Year of Build

Decade of Build

Approximate Age

More information:(Required)

Have you located and exposed the main access lid of the tank?(Required)

Yes

How to Locate the Main Lid

Older style tanks are made of concrete and are almost always buried under the surface, usually below the level of your house foundation. The main access lid is quite large (around 1000mm x 700mm in size) and is the top most section of the tank itself. There will also be one or two IP (Inspection Points) along with a breather pipe. IP’s are only around 150mm in diameter and are most often at ground level, with a screw on cap. IP’s are usually found at the beginning and at the end of the septic tank, so somewhere between these 2 points you should find the lid.

We require the main lid to be accessible upon arrival. It is necessary to expose and dig up the entire lid for us to complete a service. If the main lid is not accessible when we arrive, we may not be able to pump out the tank.

Agreement(Required)

I agree to locate and expose the main lid prior to service, and failure to do so may result in the service not being able to be completed.

Where is the tank located on the property?(Required)

Front of Property

Rear of Property

Other

Please specify location of tank(Required)

Our trucks carry a maximum of 60 metres of hose …

How close can the truck park to the tank?(Required)

Photos of the tank and the surrounding area can be helpful for our scheduling team and drivers. If you would like to attach any photos of the tank, lids or pics to help access your property, please upload below.

Drop files here or

Accepted file types: jpg, png, Max. file size: 10 MB, Max. files: 5.

Price Guide

We have a minimum charge of $220 which covers the full cost of the service and disposal for all tanks LESS than 3000L in size.

Any tank that is 3000L or larger is priced as a service fee of $210, plus disposal at the rate of $0.05c per litre. The table below gives you a guide for price based on the volume of the waste.

Size	Price
Less than 3000L	$220
3000L	$260
3500L	$285
4000L	$310
4500L	$335
5000L	$360
5500L	$385
6000L	$410
6500L	$435
7000L	$460
8000L	$510
9000L	$560
10000L	$610
Service Fee includes 45 minutes on site.

Price Guide

We have a minimum charge of $320 which covers the full cost of the service and disposal for all tanks LESS than 3000L in size.

Any tank that is 3000L or larger is priced as a service fee of $210, plus disposal at the rate of $0.05c per litre. The table below gives you a guide for price based on the volume of the waste.

Size	Price
Less than 3000L	$320
3000L	$360
3500L	$385
4000L	$410
4500L	$435
5000L	$460
5500L	$485
6000L	$510
6500L	$535
7000L	$560
8000L	$610
9000L	$660
10000L	$710
Service Fee includes 45 minutes on site.

Price Guide

We have a minimum charge of $210 which covers the full cost of the service and disposal for all tanks up to and including 3000L. Any volume over this amount is charged at the rate of $0.05c per litre.

Size	Price
Up to and incl 3000L	$210
3500L	$235
4000L	$260
4500L	$285
5000L	$310
5500L	$335
6000L	$360
6500L	$385
7000L	$410
8000L	$460
9000L	$510
10000L	$560
Service Fee includes 45 minutes on site.

Your Details

Name(Required)

Service Street Address(Required)

Street Address Suburb/Town Post Code

Phone Number(Required)

Email address(Required)

Additional Site Contact Person

Additional Phone Number

Payment

*Pre-authorised capture only

Credit Card

MasterCard

Visa

Supported Credit Cards: MasterCard, Visa

Card Number

Expiration Date Month Year

Security Code Cardholder Name

*Funds will be pre-authorised in the default amount of $260 however no payment will be processed until the service is complete. Upon completion of service, the funds will be captured for the total cost of the service. If the cost of service exceeds the pre-captured value and we are unable to automatically process the difference, we will contact you via phone or email.

Remembered Cards

Payments will be securely stored and processed via eway